NaviTour Cancellation Policy

This page explains our Cancellation Policy. Any person who books or places a booking offer for a tour on the NaviTour site (“You”) and any guide who offers tours on the NaviTour site (“Guides”) can cancel bookings and accept cancellations, refunds and/or reimbursements pursuant to the following terms and conditions:

How to Cancel a Booking

All cancellations must be initiated by contacting NaviTour Support via:


  • Selecting the ‘Request to Cancel’ button on your Booking Confirmation Page;
  • Sending a Message to Support through your NaviTour Account;
  • Emailing:; or
  • Telephone: (207) 200-5149.


Standard Policy

You will receive a full refund of the tour price if You cancel at least fifteen days before the start date of the tour. Timing is calculated in accordance with the time zone of the tour.


NaviTour may modify and amend this Cancellation Policy from time to time in its sole discretion. NaviTour will provide notice to You by posting such changes on the site.

Please contact us if You have any questions about our Cancellation Policy.